Thunder Valley Casino Resort is committed to protecting the privacy of our guests. This Privacy Policy applies to data collected by Thunder Valley Casino Resort, Thunder Valley Casino Resort Websites, and Thunder Valley Casino Resort Mobile Applications (collectively, “Thunder Valley Casino Resort,” “Thunder Valley,” “us,” or “we”) as outlined under the “Scope” section below.

If you have any questions about this Privacy Policy, please feel free to contact us through our website or write us at:

Thunder Valley Casino – Privacy Matters
1200 Athens Boulevard
Lincoln, CA 95648

 

This policy outlines how Thunder Valley Casino collects personal information through gaming, contests, promotions, the Thunder Rewards Program and Thunder Valley Casino Websites and how that information will be used. “Personal information” is information that you voluntarily provide to us which personally identifies you, such as your name, address, email address, or phone number. Personal information can also include information that is collected electronically such as transaction history and gaming activity.

We may collect personal information through (but not limited to) the following processes:

• If you participate in gaming, a contest or a promotion
• If you sign up for a Thunder Rewards Account
• If you subscribe to direct mail marketing or e-mail subscriptions or
• If you contact us via the Thunder Valley Casino Website

We may also collect personal information by e-mail, postal mail, telephone, and other means. Personal information may also include items published on Thunder Valley Casino Websites such as: your photo (if you have previously signed a Photograph Release Agreement); first name and last initial; and/or Thunder Rewards number.

When you visit Thunder Valley Casino Websites, we may set and access cookies on your computer. Cookies are small text files containing a string of characters that uniquely identifies your browser. We use cookies to improve the quality of our service by tracking user and technological trends. Most browsers are initially configured to accept cookies, but you can change your browser settings to refuse all cookies or to indicate when a cookie is being sent.

Thunder Valley Casino automatically receives and records information from your computer and browser such as your IP address, software and hardware properties, and the pages you request. Thunder Valley Casino uses this information to improve products and services, internal research and analysis and to contact you.

Location Information

Location information is information about your current physical location utilizing your mobile phone’s global position system (GPS).

When you’re using Thunder Valley Casino Resort’s mobile application, we may collect precise location information from your mobile device when you grant the application permission to access your location.

We use geolocation information to provide certain location-based features and services, including:

• On-Property Push Notification and Communication: We may use location information to determine whether you are at or near Thunder Valley Casino Resort, which then allows us to provide push notifications and other communications relevant to guests on property. These services may be provided with the assistance of third-party service providers, including OneSignal, acting on our behalf.
  
• On-Property Promotions, Drawings, and Offers: We may use location information while you are using the mobile application to verify that you are physically at Thunder Valley Casino Resort when you access promotions, drawings, offers, or other features that are available only to guests who are on property. This allows certain promotions and drawing entries to be made through the mobile application rather than through an on-property kiosk.

Location information is used to provide these location-based features and services and is not sold by Thunder Valley Casino Resort.

You may control the application's access to your device's location through your device settings. If you decline or disable location access, you may continue to use other features of the mobile application, but location-dependent notifications, promotions, drawings, offers, and other on-property features may not be available. 

If you have questions or concerns about activating or disabling your mobile device’s location or GPS settings, please contact your service provider.

This Privacy Policy is applicable only to the Thunder Valley Casino property located in Lincoln, California, USA and Thunder Valley Casino Websites that post this Privacy Policy. It does not apply to any other company nor does it apply to any person(s) not employed by Thunder Valley Casino.

Partner companies and sites – We may occasionally offer products and/or services in connection with partner companies and web sites. Personal information that you provide to those sites may be sent to Thunder Valley Casino in order to deliver on such products and/or services. The information that we receive is processed in accordance with this Privacy Policy. Thunder Valley Casino's Privacy Policy does not apply to other companies or sites. We encourage you to read their privacy policies.

We do not provide personal information to third parties for the marketing of their products and services without your consent. However, we reserve the right to disclose personal information to our partners, and other third parties for the following purposes:

• We provide personal information to trusted partners who work on behalf of or with Thunder Valley Casino. We contractually require any partner company to protect our guests on our behalf. These companies may use your personal information to help Thunder Valley Casino communicate to you offers and promotions from Thunder Valley Casino and our marketing partners
• To comply with legal matters such as a subpoena, court order or a search warrant; or to establish or exercise our legal rights or defend against legal claims
• In order to prevent, investigate, or otherwise address fraud, security issues, technical issues or situations involving potential threats to the physical safety of any person, violations of Thunder Valley Casino’s Terms of Use
• In the event of a transfer to a third party of all or substantially all of the assets of Thunder Valley Casino and/or any Thunder Valley Casino Website
• If you enroll in our Responsible Gaming Program

To edit or delete your Thunder Rewards Account or to be removed from our direct mailing list, please visit the Rewards Center at Thunder Valley Casino with a valid government issued photo ID such as a driver’s license or military ID.

To unsubscribe from e-mail subscriptions, follow the instructions to unsubscribe contained in the messages received.

We reserve the right to send you certain communications relating to Thunder Valley Casino’s Thunder Rewards Program, such as program changes and administrative messages that are considered part of your Thunder Rewards Account, without offering you the opportunity to opt out of receiving them.

Thunder Valley Casino takes security seriously and takes reasonable steps to protect your information. However, no security system can guarantee 100% security. The following is a summary of the measures we take to protect your information:

• We restrict access to personal information to Thunder Valley Casino team members and contractors who need to know that information in order to provide products or services to you or in order to do their jobs.
• We have electronic, physical, and procedural safeguards such as secure socket layers, firewalls, and McAfee Safe ® Certification to protect your personal information.

Certain areas of our site are intended for persons 21 years of age or older. If you are under age 21, we ask that you do not provide information to us, nor will we knowingly collect information from people under the age of 21. Any offers, promotions, or contests we conduct are not open to persons younger than 21 years of age. We reserve the right to verify your age at any time for any reason and may refuse admittance or service to a person who does not have valid age identification at any time. If a child has provided us with personal information, a parent or guardian of that child should contact us immediately at (916) 408-7777 or (877) 468-8777 to identify the information that must be removed.

Thunder Valley Casino may update this policy at any time without notice. The revised policy will be posted on the Thunder Valley Casino Websites.